Returns & Exchanges
At Zero Foxtrot, we stand by our gear and want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and packing slip, then print them out to prepare your package.
- 3.Pack and Ship
Securely pack your items in their original packaging if possible, attach the shipping label, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.