Returns & Exchanges

At Zero Foxtrot, we stand by our gear and want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Follow the prompts to generate a prepaid shipping label and packing slip, then print them out to prepare your package.

  • 3.
    Pack and Ship

    Securely pack your items in their original packaging if possible, attach the shipping label, and drop it off at any authorized carrier location.

  • 4.
    Processing and Refund

    Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.